Current Vacancies

Main Duties:

 
An exciting opportunity to join our busy Housing Solutions Team providing expert advice and assistance to those who are homeless or threatened with homelessness. We are seeking a proactive, outcome focused candidate with the ability to communicate with a diverse range of people and demonstrable experience in problem solving and negotiation.

 
You will provide comprehensive advice, information and advocacy on all matters related to housing rights and responsibilities for applicants within the legal definition of being homeless or threatened with homelessness. You will be responsible for ensuring that all options to prevent or relieve the
homelessness of an applicant are explored and making decisions on homeless applications in accordance with the Housing Act 1996 Part VII and subsequent legislation where necessary.

 
Essential Requirements:

• Knowledge of the current housing market and the environment in which the local authority
  operates in
• Listening and questioning skills to establish facts
• Must have excellent interpersonal and negotiation skills both on the phone and face to face.
• Problem solving skills
• Influencing and negotiation skills
• Conflict resolution skills
• Ability to effectively communicate with a diverse range of people
• Ability to manage, organise and prioritise a demanding workload
• Emotional resilience
• Experience of dealing with vulnerable clients

Due to the nature of the role, this post requires an enhanced DBS check.

Interviews will take place week commencing 17th August 2020

If you would like to have an informal discussion about this role please contact Lora McCourt - lora.mccourt@canterbury.gov.uk or on 01227 862518