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Location

 
The iconic Dover castle, the spectacular White Cliffs country, Sandwich - perhaps the most complete medieval market town in Britain - and the flourishing seaside resort of Deal, all surrounded by the garden of England, are just some of the great reasons for you to choose Dover.

 
The role

 
The social housing functions that had up until recently been provided by East Kent Housing, has been brought back under the umbrella of Dover District Council, in order to deliver a more responsive and locally focused service. To help us realise the benefits for our stake holders across the region, we are looking to recruit a dynamic, skilled and high performing individual who shares our commitment to delivering excellence across the housing sector. Housing matters. You can help make the difference.

 
The Senior Housing Officer will manage the work of a dedicated team of officers responsible for the delivery of Dover District Council’s housing management service, ensuring that at all times - high quality, customer focused services are delivered. The role will entail keeping up to date with changes to relevant policy, regulation and legislation and that operational procedures are produced and maintained, arranging staff training where required.

 
The Senior Housing Officer role would be expected to proactively engage local communities, key stakeholders and partners to promote multiagency working in the delivery and further development of services in the local area.

What are we looking for?

• Good understanding of housing and tenancy law

• A minimum of 5 years, housing management experience

• Educated to GCSE level grade A-C or level 4-9 or equivalent qualification.

• Experience of line management of staff

• Excellent leadership qualities including the ability to motivate and coach staff

• Ability to prioritise tasks and manage workload by effective time management

• Excellent interpersonal skills with an ability to persuade and influence others

• Excellent organisational skills and ability to manage own workload

• Excellent IT skills including word, and excel

• Good negotiation skills

• Ability to work under pressure and to tight deadlines

• An ability to communicate clearly and effectively both in written and verbal form adapting style and approach to meet the needs of the target audience.

 
What do we offer?

• Competitive salaries

• Flexible working hours

• Contributory pension scheme

• Private health care package

 
What are you waiting for?

 
The closing date for applications is the 6th November 2020. Date of interviews to be confirmed.

 
Due to the nature of this role the successful applicant will be required to undertake a Standard DBS check as part of their pre-employment clearances.

For an  informal discussion about this role, please contact Verity Johnson at verity.johnson@dover.gov.uk

This is an exciting opportunity to join our busy Housing Needs team, providing advice, support and help to families and individuals facing problems with their housing. We help explore options so that people can find suitable, secure and good quality accommodation and an important part of our work is with landlords and agents.

We are looking for an enthusiastic, self-motivated individual with a good knowledge of housing and associated legalisation. You will need to be organised and able to prioritise a complex workload. You will have excellent communication, negotiation and problem solving skills to find solutions for those facing housing problems.

The ideal candidate will be qualified to GCSE level A*-C/9-4 or equivalent in 2 subjects, including Maths and English or equivalent, and have experience of working in a customer facing environment. You should be a team player, able to build excellent relationships and working partnerships both in the Council and externally.

Main Duties:

• The successful candidate will support the delivery of our landlord incentive scheme by engaging with private landlords, lettings agents, estate agents and other housing providers.
• You will proactively identify and source competitively priced temporary and permanent accommodation and closely monitor the supply of this for Housing Options Officers.
• To monitor effectively payments made to accommodation providers and support recovery of payments made to customers to prevent homelessness.
• You will provide support and advice to households to secure and maintain the tenancy acquired through the scheme and will need a positive attitude and caring approach towards customers.

Tasks will include:

• Establishing a network of private landlords who would be willing to accept our customers as tenants.
• Understanding the trends in a changing letting market and develop procedures to reflect this.
• Further develop our ‘private rented sector offer’, ensuring it remains competitive and attractive.
• Develop professional marketing material and tools to successfully promote our offer to a wider range of landlords, lettings agents and accommodation providers.

A valid full driving licence and use of a car are desirable requirements of this post.

A Standard DBS (Disclosure and Barring Service) check is a requirement of this post.

We are striving to be an Equal Opportunities Employer and applications are particularly welcome from people with disabilities.

For an informal discussion regarding this vacancy, please contact Pam Millington.

Email: pamela.millington@dover.gov.uk 

Phone: 01304 872202

Closing date: 30th October 2020
Interview date: 12 November 2020

Location

 
The iconic Dover castle, the spectacular White Cliffs country, Sandwich - perhaps the most complete medieval market town in Britain - and the flourishing seaside resort of Deal, all surrounded by the garden of England, are just some of the great reasons for you to choose Dover.

 
The role

 
The social housing functions provided by East Kent Housing are being brought back under the umbrella of Dover District Council, in order to deliver a more responsive and locally focused service. To help us realise the benefits for our stake holders across the region, we are looking to recruit dynamic, skilled and high performing individuals who share our commitment to delivering excellence across the housing sector. Housing matters. You can help make the difference.

 
The Housing Policy Officer is required to support the development, implementation and performance monitoring of the Council’s housing policies.

 
What are we looking for?

•   Experience of preparation of housing strategies, policies and procedures
•  Comprehensive knowledge of housing legislation
•  Qualified to degree level or equivalent (desirable)
•  Qualified to A level or equivalent (essential)
•  GSCE English and Maths grade C or above (essential)
•  Relevant Professional Qualification (desirable)

 
What do we offer?

•   Competitive salaries
•  Flexible working hours
•  Contributory pension scheme
•  Private health care package

 
What are you waiting for?

 
The closing date for applications is 1st November 2020. Date of interviews to be confirmed.

 
Due to the nature of this role the successful applicant will be required to undertake a Standard DBS check as part of
their pre-employment clearances. 

 
The application forms and job profiles are on the Dover District Council web site (https://www.dover.gov.uk/Job-
Vacancies/Home.aspx and give you the basics but if you would like more information please email Rachel.collins@dover.gov.uk