Current Vacancies

We’re recruiting for an FM Coordinator to join our growing team providing vital coordination and support, so our Works Delivery service runs smoothly, efficiently and delivers an exceptional customer experience.

You will need to use all your learned skills in processes, organisation and ability to check and challenge to help us deliver a first-class service.

You will be a strong team player with a customer focused approach and you will possess excellent communication skills and a can-do attitude. 

The Ideal Candidate:

We’re looking for a proactive, highly organised individual who thrives on making processes better and keeping multiple work‑streams on track.

You will:

• Have excellent verbal, written and presentation skills

• Demonstrate strong attention to detail, focuse and be a good self starter.
• Be a confident user of digital document systems (OneDrive/SharePoint), able to use excel and other products to an advanced level and comfortable learning new housing‑sector software
• Possess a customer‑focused approach and the ability to liaise effectively with both technical teams and social‑housing tenants
• Show a “can‑do” attitude, ready to roll up your sleeves and deliver improvements across the service

If you enjoy variety, take pride in tight processes and love seeing a team succeed because of your coordination skills, we’d love to hear from you.

Why work For Us:

• Generous annual Leave starting at 23 Days with an additional 5 days after 5 years service plus Bank Holidays

• Career Average Revalued Earnings Pension through the LGPS
• Flexible working - we understand the importance of a good work-life balance
• A relevant Professional Registration Fee paid (CIBSE RICS, CABE, CIOB)
• Excellent opportunities for training and development
• Varied Housing stock
• One of the most varied commercial building portfolios including Listed Buildings, Scheduled Ancient Monuments, Statues and industrial buildings where you can put your skills to the test on all types of building archetypes.

If this FM Co-ordinator opportunity  sounds right for you, don't hesitate! Click the "Apply Online" button to start your application today. 

For more information or an informal chat about the role, feel free to contact Nathan Foley, Lead Assets Work Delivery Manager on 07525 237 388.

Interviews are planned to take place on 2nd and 4th June 2025.

Equality, Diversity & Inclusion at Canterbury City Council.
We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected.

 
Our diversity strengthens our ability to serve the diverse communities we support through our work.

 
To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone.

Are you passionate about delivering excellent customer service and want to make a difference to the lives of Canterbury district residents?

This could be your opportunity to join our team of Case Officers delivering frontline services to the Canterbury district. You will be supporting the Team Leader with the day-to-day delivery of services in respect of neighbourhood management together with repairs and maintenance for both our public buildings and our council properties. If you have an appetite for learning, enjoy variety and want to join a friendly team who are redefining how council services are delivered, we’d like to hear from you.

What’s in it for you?
• You will receive a salary of £35,064.
• Cost of living pay award negotiated annually as a salary increase.
• Flexible, hybrid working - we understand the importance of a good work-life balance.
• We offer a generous annual leave entitlement. You will receive 23 days
annual leave, which increases with service, plus bank holidays, PLUS 3 given days which are usually used over the Christmas period when our main offices are closed.
• We work a 37-hour week Monday to Friday and do not work on Bank
Holidays.
• A fantastic local government pension scheme.
• We’ll support and encourage your career by providing excellent opportunities for training and development.
• An easier commute: free use of Canterbury’s Park and Ride, flexi bus tickets, and a cycle to work scheme.
• We have a new office right in the heart of the city centre.
• Employee perks, including multiple retailers and lifestyle discounts to help you get the most out of your money and enjoy your free time.
• Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of Flu Jabs.

About this Level 3 Cases Services Officer job:
Here’s what you’ll be doing:
• You will support the Team Leader with the day-to-day delivery of case management for a wide range of services. Details of the areas that the team cover can be found in the Service Level Activities under Neighbourhood Management/Tenancy and Asset Technical Support.
• You will be responsible for helping the wider team with some of the more complex and contentious cases together with investigating complaints.
• You will provide ongoing help, training and coaching to existing staff to
develop their skills, together with training and mentoring new starters.
• You will be assisting with creating a portfolio of Standard Operating
Procedures (SOPs) and updating as processes evolve.
• Ability to listen, probe and question processes and procedures to gain a
thorough understanding to scope SOPs and in turn look for efficiencies in delivery.
• Ongoing development of the team so that we have resilience across the service and to identify ways to implement and improve processes and service delivery.
• Encourage knowledge sharing across team members
• Ability to work with a degree of autonomy as well as being an effective team player.

Working pattern:
• You will be working a 37-hour week Monday to Friday, excluding bank
holidays. You will need to be able to work from 9am to 5pm.
• Our team is hybrid therefore we are required to go into the office and work together with working from home.
• The role is a permanent role.

About you, you will have the following;
• Work as a team player
• Able to prioritise workload
• Ability to communicate effectively with a diverse audience in writing and verbally on a wide range of services
• Resilience to work in a fast-paced environment
• Ability to multitask and effectively handle tasks or responsibilities that span various functions of our service delivery

Interviews are planned to take place week commencing 9th June 2025.
This is a great opportunity for someone who is interested in making a difference to our Council Tenants and looking to further their career. If this job opportunity looks right for you, then please apply today.

Simply click the “Apply Online” button and create your account to begin your application form.
For an informal chat to find out more about the role or what it’s like to work for Canterbury City Council’s Case Services Team, please contact Sonia Hickman, Case Services Team Leader sonia.hickman@canterbury.gov.uk.

Equality, Diversity & Inclusion at Canterbury City Council
We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected.

 
Our diversity strengthens our ability to serve the diverse communities we support through our work.

 
To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone.

Site Maintenance Dates:

Site maintenance is being carried out and may be unavailable on 24th May 2025 between the hours of 00:00 – 12:00.

An exciting job opportunity at Canterbury City Council within the Corporate Policy and Strategy Team.

Are you looking for an opportunity to develop your skills and experience across a range of important projects and make a lasting impact on our district?

In this role you’ll be part of a multidisciplinary team, helping to develop the council’s strategies and policies, and engaging with our communities to shape the future of Canterbury district.

What’s in it for you?

• A salary of £29,172 (pay award for 2025 pending)
• A cost of living pay award negotiated annually as a salary increase
• Flexible, hybrid working - we understand the importance of a good work-life balance.
• We offer a generous annual leave entitlement! You’ll receive 23 days annual leave which increase with service, plus bank holidays, PLUS 3 given days which are usually used over the Christmas period when our main offices are closed. You’ll also have the option to buy more annual leave.
• We do not work on Bank Holidays.
• A fantastic local government pension scheme.
• We’ll support and encourage your career by providing excellent opportunities for training and development, as well as cover your Professional Body Membership fees where essential to the role.
• Employee perks, including multiple retailer and lifestyle discounts to help you get the most out of your money and enjoy your free time.
• An easier commute: free use of Canterbury’s Park and Ride, flexi bus tickets, and a cycle to work scheme.
• Stay healthy: Access to free counselling, advice and webinars through our employee assistance programme, as well as contributions to the cost of Flu Jabs.

About this Policy Officer job:

You’ll get involved in a wide variety of projects, including policy development, public consultations and engagement work with our social housing tenants.

The work is fast paced meaning you’ll never have a dull moment, and there are plenty of opportunities for training and development.

Here’s what you’ll get up to:

• You’ll support the production of the council’s policies and strategies, such as the new Local Plan and the Climate Change Action Plan;
• You’ll help us to deliver existing strategies and monitor how they’re working;
• You’ll support our tenant engagement activities, to ensure tenant voices continue to influence changes to our housing services;
• You’ll help us deliver effective consultation and engagement with our communities and key stakeholders on a variety of projects and proposals.
• We can offer you a chance to thrive, develop and make a lasting impact on Canterbury district and its environment.

Working pattern:

• Monday to Friday, excluding bank holidays
• Flexible working arrangements, including working from home / remote working
• Permanent contract, 37 hours per week

About you, the ideal candidate for the job:

Your knowledge:

• An understanding of how polices and strategies are developed
• An understanding of how community engagement can help to influence decision making
  
  

Your skills:

• the ability to analyse technical information to produce clear and effective recommendations
• the ability to work flexibly across the team to manage different projects and deadlines

Your experience:

• experience of analysing data and producing written reports

So, if this Policy Officer job opportunity at Canterbury City Council looks right for you, please apply today!

Simply click the “Apply Online” button and create your account to begin your application form.

For an informal chat to find out more about the role please contact Andrew Thompson (Corporate Policy and Strategy Manager) on 07542266735 or by email at andrew.thompson@canterbury.gov.uk

Equality, Diversity & Inclusion Statement

We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected.

Our diversity strengthens our ability to serve the diverse communities we support through our work.

To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone.

Bar Staff, Kings Hall, Herne Bay & South Quay Shed, Whitstable Harbour  

A fantastic Bar Staff opportunity across two vibrant venues in Herne Bay and Whitstable. 

Are you passionate about delivering exceptional service? Join our dynamic team at Kings Hall and South Quay Shed, where you'll be at the heart of the action in two of Herne Bay and Whitstable's prime venues. Here's what we offer: 

• Competitive Salary 

• Flexible Working Patterns 

• Supportive Work Environment 

• Generous Annual Leave 

• Support for Career Growth 

About this Bar Staff role: 

This role involves delivering top-notch customer service and ensuring smooth operations at our two venues. Here's what you'll be doing: 

• Greet and serve customers with a smile. 

• Prepare and serve drinks in a timely manner. 

• Maintain cleanliness and tidiness of the bar area. 

• Handle transactions accurately. 

• Assist in inventory management and restocking. 

Working Pattern:

• Working Pattern: Flexible shifts including late evenings, weekends and bank holidays. 

• Contract Type: Zero hours, permanent. 

About You: 

The ideal candidate for this Bar Staff role should have: 

• Knowledge: Understanding of bar operations and customer service principles. 

• Experience: Previous experience in a similar role preferred but not essential. 

• Skills: Excellent communication skills, ability to work in a fast-paced and loud environment. 

• Qualifications: No specific qualifications required. A great work ethic and attitude is a must!  

If this Bar Staff opportunity in Herne Bay and Whitstable sounds right for you, don't hesitate! Click the "Apply Online" button to start your application today. 

For more information or an informal chat about the role, feel free to contact Frankie Denton at frankie.denton@canterbury.gov.uk, Commercial Programme Manager. 

Interviews are planned to take place on Thursday 24th April 2025 

Join our team and be part of the exciting hospitality scene in Herne Bay and Whitstable! 

Equality, Diversity & Inclusion at Canterbury City Council.
We are committed to promoting equality and diversity in everything we do. We provide a safe and welcoming environment where everyone is valued, included and respected.

 
Our diversity strengthens our ability to serve the diverse communities we support through our work.

 
To demonstrate this through our actions, all applications are anonymised for the shortlisting panel, allowing all applicants to be assessed on merit alone.